Auntie Em

Unique handcrafted  products for cats and their companions

Store Policy and Shipping Information

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Product Listing

Unless an item is out of stock or special order, I will ship within 3 days of receiving the order. You will be notified in the case of a out of stock condition with an estimated shipping date. I'm the sole manufacturer of these products and while I only list what I have on hand or can make quickly, unexpected sales volume may put me behind from time to time. I will refund your order if you cannot wait for a backorder.

Most of my items include the cost of shipping with the U.S., and those will be designated as such on web page.  Some of my heavier items, such as hammocks, will have shipping added during your checkout.  If you purchase multiple items and the actual shipping cost is less than what it costs me to ship it to you, I will refund the difference.  I personally dread shipping costs and won't pass those along to you if I can help it.

If you live overseas, there may be some additional charges for shipping that I will calculate when I receive your order. 

My site is set up to take Paypal, as that seems to be the easiest way for most people these days.  If you wish to purchase through a check or money order, simply contact me to arrange it.  If you pay by personal check, your check will need to clear before I will ship your order. 


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